Shipping Policy

At FreshnFits, we take pride in delivering fresh, organic, and made-to-order products straight to your doorstep. Here's everything you need to know about how we ship your order.

📦 1. Order Processing Time

• All orders are processed and packed fresh after payment confirmation.
• Processing may take 1–3 business days, depending on product type and vendor location.

You will receive an email/SMS notification once your order is shipped.

Note: Some wellness items (like ghee or oil) may take slightly longer due to fresh batch preparation.

🗺️ 2. Delivery Areas

• We deliver across India via trusted courier partners.
• Cash on Delivery (COD) is available in select pin codes only.
• For remote or rural locations, delivery timelines may vary.

⏱️ 3. Estimated Delivery Time

• Metro cities: 2–5 business days
• Tier 2/3 cities & towns: 4–7 business days
• Remote locations: 6–10 business days

Delivery time may vary due to weather, holidays, courier delays, or unforeseen circumstances.

💸 4. Shipping Charges

• Free shipping on all prepaid orders above ₹999
• Standard shipping charges apply for orders below ₹999 (shown during checkout)
• COD orders may include an additional handling fee

🛑 5. Delivery Issues

If your order is:

• Delayed: Contact us if not received within 10 days
• Damaged or tampered with: Refuse to accept and report immediately
• Marked “delivered” but not received: Let us know within 24 hours

We will investigate and support you with replacement or refund as needed.

🔁 6. Multiple Shipments

To ensure freshness and faster service, your order may be delivered in multiple shipments if sourced from different vendors.